Help

In case you need help

Here are several ways to contact us

Need Support?

If you have a client account please go to our customer care page and open a support ticket. Or just call your private account manager for immediate action on a 24/7/365 basis.

Presales Question?

Please send us an email at presales[at]netglobe[dot]eu or use the online form in the contact section. Don’t forget to fill in your contact details so we can get back to you.

Check FAQ & KB

You can find more information in our FAQ section. Also, our Knowledge Base section, included in our special customer care web-app, is availiable to all our registered clients.

Check our FAQ section

We are always eager to answer your queries plus, we want to populate our FAQ section with everything that will be usefull to our clients. So please if you have something new to ask, just shoot!

Our FAQ section includes many questions we are usually asked.

Inside this section you can find a lot of information about our services, our policies and the technologies we use in our creative process.

Send a new question

Visit our FAQ section

Enter Customer Care

Before entering our support system, please read the FAQ.

In order to login in our support pages, you have to be a registered client. Please contact your account manager to receive user name and password. If you don’t have an active contract, you can always purchase a support ticket through our payment system. Please use the buttons below to navigate to the corresponding section.

Enter Support Pages

Purchase Support Tickets

In case you need help

Need Support?

Presales Question?

Check FAQ & KB

Check our FAQ section

Enter Customer Care

Interesting links

Search

Quick Contact